Elastic Support for High-Growth Teams
Elastic Support for High-Growth Teams
Elastic Support for High-Growth Teams
We deliver fully managed support with trained agents + AI, ready in days. Tone matched to your brand, integrated into your stack, and scalable with zero overhead.
We deliver fully managed support with trained agents + AI, ready in days. Tone matched to your brand, integrated into your stack, and scalable with zero overhead.
We deliver fully managed support with trained agents + AI, ready in days. Tone matched to your brand, integrated into your stack, and scalable with zero overhead.
The SVS Approach
Streamlined Support Operations
🔍
Kickoff Deep Dive Call
Let’s get straight to the point. We’ll quickly map out your current support setup (even if it’s just Slack and Notion) and show you what we can take off your plate — fast.
🤝
Co-Create Your AI + Human Workflow
Together, we’ll build a lightweight support system that blends automation and trained agents. No need for perfect SOPs — we’ll document your top issues and design a workflow that flexes with your volume.
📊
Support Goes Live. You Get Insights.
We handle hiring, QA, and training. You get a responsive support team + actionable reports that surface bugs, blockers, and feature requests. It’s not just resolution - it’s feedback you can ship.
Trusted by Innovators
Join the growing community of industry leaders who rely on our AI-powered support to boost efficiency, drive satisfaction, and fuel iterative product development.
50,000+
Customer Support Tickets Resolved!
"These guys saved us extensive time and effort handling customer support for our AI startup. Issues are solved more quickly and with lower costs. We can focus on shipping while also receiving categorized feedback from clients."
"These guys saved us extensive time and effort handling customer support for our AI startup. Issues are solved more quickly and with lower costs. We can focus on shipping while also receiving categorized feedback from clients."
Alan Kashkash, Chief AI Officer, AIrecruit Inc.
Alan Kashkash, Chief AI Officer, AIrecruit Inc.
The SVS Advantage ✔️
The SVS Advantage ✔️
Compare our AI‑first, human‑verified service with 24/7 coverage, instant scalability, and transparent pricing, and see why it delivers faster, more accurate support than internal teams or legacy BPOs.
Compare our AI‑first, human‑verified service with 24/7 coverage, instant scalability, and transparent pricing, and see why it delivers faster, more accurate support than internal teams or legacy BPOs.
Compare our AI‑first, human‑verified service with 24/7 coverage, instant scalability, and transparent pricing, and see why it delivers faster, more accurate support than internal teams or legacy BPOs.
BENEFITS
BENEFITS
BENEFITS
IN-HOUSE
IN-HOUSE
IN-HOUSE
OUTSOURCED
OUTSOURCED
OUTSOURCED
24/7 Coverage
24/7 Coverage
24/7 Coverage
✔️
✔️
✔️
Requires shift hires
Requires shift hires
Requires shift hires
Often limited coverage
Often limited coverage
Often limited coverage
Rapid Scalability
Rapid Scalability
Rapid Scalability
✔️
✔️
✔️
Recruiting lag
Recruiting lag
Recruiting lag
Ramp‑up fees & delays
Ramp‑up fees & delays
Ramp‑up fees & delays
Customizable Plans
Customizable Plans
Customizable Plans
✔️
✔️
✔️
Full headcount + overhead
Full headcount + overhead
Full headcount + overhead
Per‑ticket fees can add up
Per‑ticket fees can add up
Per‑ticket fees can add up
Deep Tech Product Experience
Deep Tech Product Experience
Deep Tech Product Experience
✔️
✔️
✔️
Domain expertise varies
Domain expertise varies
Domain expertise varies
Little to no AI background)
Little to no AI background)
Little to no AI background)
Regular Product Feedback Reports
Regular Product Feedback Reports
Regular Product Feedback Reports
✔️
✔️
✔️
Ad‑hoc internal updates
Ad‑hoc internal updates
Ad‑hoc internal updates
Limited post‑support analytics
Limited post‑support analytics
Limited post‑support analytics
Security & Data Ownership
Security & Data Ownership
Security & Data Ownership
✔️
✔️
✔️
Internal controls
Internal controls
Internal controls
Shared vendor risk
Shared vendor risk
Shared vendor risk
Our Story
Meet the Founder
Meet the Founder
Over the past decade, I’ve helped 35+ SaaS, consumer, and AI startups build and scale support from scratch, partnering with founders and product teams, and deploying AI to resolve 70% of inbound volume.
Over the past decade, I’ve helped 35+ SaaS, consumer, and AI startups build and scale support from scratch, partnering with founders and product teams, and deploying AI to resolve 70% of inbound volume.
Over the past decade, I’ve helped 35+ SaaS, consumer, and AI startups build and scale support from scratch, partnering with founders and product teams, and deploying AI to resolve 70% of inbound volume.
I kept seeing the same problem: startups drowning in tickets or overhiring and burning out, stuck between clunky BPOs and bloated in-house teams. They needed a partner to design end-to-end support, hire, train, QA, and manage the team, embed AI where it makes sense, and turn support from a cost center into product insight.
I kept seeing the same problem: startups drowning in tickets or overhiring and burning out, stuck between clunky BPOs and bloated in-house teams. They needed a partner to design end-to-end support, hire, train, QA, and manage the team, embed AI where it makes sense, and turn support from a cost center into product insight.
I kept seeing the same problem: startups drowning in tickets or overhiring and burning out, stuck between clunky BPOs and bloated in-house teams. They needed a partner to design end-to-end support, hire, train, QA, and manage the team, embed AI where it makes sense, and turn support from a cost center into product insight.
That’s why I built Silicon Valley Support — a modern, all-in-one solution with AI, humans-in-the-loop, and a startup mindset baked in.
That’s why I built Silicon Valley Support — a modern, all-in-one solution with AI, humans-in-the-loop, and a startup mindset baked in.
That’s why I built Silicon Valley Support — a modern, all-in-one solution with AI, humans-in-the-loop, and a startup mindset baked in.
Daria Littlefield
Founder & CEO, Silicon Valley Support
FAQs
Get clarity on how it works, what’s included, and more.
How fast can we go live?
How fast can we go live?
How fast can we go live?
What kind of metrics do you track and report?
What kind of metrics do you track and report?
What kind of metrics do you track and report?
Do you offer multilingual support?
Do you offer multilingual support?
Do you offer multilingual support?
What kind of support do you provide post-launch?
What kind of support do you provide post-launch?
What kind of support do you provide post-launch?
Can we scale services as our business grows?
Can we scale services as our business grows?
Can we scale services as our business grows?
Does your team act as an extension of ours?
Does your team act as an extension of ours?
Does your team act as an extension of ours?
Take support off your plate. Turn it into an advantage.
Let’s build a support system your customers, and your team, will love! Book a 15 minute intro call with no obligation.
Silicon Valley Support © 2025. All rights reserved.
Take support off your plate. Turn it into an advantage.
Let’s build a support system your customers, and your team, will love! Book a 15 minute intro call with no obligation.
Silicon Valley Support © 2025. All rights reserved.
Take support off your plate. Turn it into an advantage.
Let’s build a support system your customers, and your team, will love! Book a 15 minute intro call with no obligation.
Silicon Valley Support © 2025. All rights reserved.